# 無法登入帳號(包含社群帳號無法登入)

#### 請確認你當初註冊所選擇的方式：

1.如您是購買<mark style="color:blue;">**專業學程或就業養成系列課程**</mark>，會收到一封帳號信件啟用

通知需要驗證個人的帳號密碼，如使用社群登入方式**Facebook 註冊**、

**Google+ 註冊**方式會無法驗證帳號，可先至[**緯育TibaMe官方網**](https://www.tibame.com/)的會員

登入選擇「***忘記密碼？***」進行密碼重設，這樣就可以重新設定密碼。

2.如您是<mark style="color:blue;">**自訂帳號密碼註冊學員**</mark>，若忘記登入密碼操作方式一樣可先至

[**緯育TibaMe官方網**](https://www.tibame.com/)的會員登入選擇「***忘記密碼？***」進行密碼重設，

這樣就可以重新設定密碼。

![](https://2599099012-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MMIraoY88liTOaxT9h3%2F-MMs5EUV7lQmwjEwhTkx%2F-MMs5iZLDwDYBEDgaInY%2Fimage.png?alt=media\&token=29440938-7579-4816-9e65-c73d389297d2)

#### 或是您也可以參考以下問題支援：

{% content-ref url="../common/forget-password" %}
[forget-password](https://wiedu-tibame.gitbook.io/tibame-faq/common/forget-password)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://wiedu-tibame.gitbook.io/tibame-faq/trouble-shooting/unable-signin.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
