# 什麼時候會收到退款？

## **線上刷退**

若你是透過信用卡付款，我們會將退款金額退刷至原信用卡帳戶。\
依銀行間的作業處理約需 7\~14 天，可能會因個人信用卡的結帳週期不同而影響退刷款項完成時間，負項可能會列在下期的帳單上。若有任何問題，可洽詢你的信用卡發卡公司。<br>

## **匯退至你指定的帳戶**

若你是透過 ATM 匯款，則需要填寫我們提供的匯款同意書並提供帳戶影本。\
收到相關資料後，約 30 個工作天完成退款作業。


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://wiedu-tibame.gitbook.io/tibame-faq/payment/refund-time.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
